RETURNS AND REPLACEMENTS All Kit and Kaboodle Kits are designed by ourselves ensuring you of finest quality fabric and accessories. Although our kits are double checked, if you find part of your order missing, please contact us by email quoting your name and address, order date and invoice number, kit name and code and the part and part colour missing, we will endeavour to forward this to you by return. If the kit is faulty and returned within sixty days of the purchase date, complete with receipt we will issue a replacement, credit or refund. Make sure you receive proof of posting. If you return a kit to us it is solely your responsibility to ensure the kit is received by us in its original packaging and in good condition unless the packaging was damaged when you received it. Also enclose a letter stating the reason for return and your favoured option. |